123 My Street Mytown Mypostcode Seller Address Postcode Dear Sir/Madam Consumer Credit Act 1974 I refer to my purchase of from on at a cost of <£???>. I purchased the goods using my
credit card issued by you. On the goods developed serious faults, namely The fact that the goods supplied became faulty after only days indicates to me that they were inherently faulty at the date of purchase. I consider therefore that the supplier is in breach of contract. The supplier disputes my claim and has refused a refund. I believe however that under section 75 of the above Act you are liable jointly with the seller for any faults in the goods supplied. I would therefore ask that you credit my account with the aforementioned amount as soon as possible, but in any event within 14 days. If you wish to discuss this matter further please contact me at the above address as soon as possible. Yours faithfully