123 My Street Mytown Mypostcode 1 April 2000 Seller Address Postcode Dear Sir/Madam Please find enclosed [number] estimates from various firms who were prepared to complete the work left unfinished by your company. Since you did not respond to my previous letter, I engaged [name of contractor] to complete the outstanding work. The cost of this work was [£ ]. Since I incurred this cost as a direct result of your breach of contract, I am entitled to claim the cost of this work from you. I am, therefore, deducting [£ ] from the balance of [£ ] due to your firm. I enclose a cheque for [£ ] in full and final settlement for the work your company carried out at the above address. Yours faithfully